1. Eligibility

You must be at least 18 years old and capable of entering a binding contract to request or receive services.
If you book on behalf of a business or property owner, you represent that you are authorized to do so.

2. Services, Quotes & Scheduling

We provide garage door inspection, repair, maintenance, and installation services. Any timeframe provided
for technician arrival is a scheduling window; actual arrival may vary due to traffic, parts availability,
or prior emergencies. We may request photos, model numbers, or measurements to prepare the correct parts.

Quotes may be provided verbally, by SMS, or in writing. Unless otherwise stated, quotes exclude unforeseen
conditions (e.g., structural issues, hidden damage) discovered on site. Technicians will review scope changes
with you for approval before proceeding.

3. Cancellations & Rescheduling

You may cancel or reschedule by calling or texting us. Some services or special-order parts may require a
deposit; if so, the deposit and any supplier restocking fees will be disclosed at booking and may be non-refundable
once parts are ordered.

4. Pricing, Invoices & Payment

Prices depend on labor, parts, materials, and applicable taxes/fees. Payment is due upon completion unless we
agree otherwise in writing. We may accept cash, card, ACH, or other methods as communicated at the time of service.

If a balance remains unpaid, we may assess late fees as permitted by law and may use outside agencies to collect
amounts owed; you agree to reimburse reasonable collection costs and attorneys’ fees incurred in enforcing payment.

5. Communications & SMS Consent

By contacting us, booking service on our website, or providing your phone number, you consent to receive
non-marketing communications from us related to your request or service (e.g., appointment confirmations,
arrival notices, job status, and invoices). Messages may be sent from our toll-free or local numbers using
automated systems.

Consent & Opt-Out

• You can opt out of SMS at any time by replying STOP. You may receive a one-time confirmation text.
• For assistance, reply HELP or contact us at (888) 794-6420 or
  info@americansgaragedoors.com.
• Message and data rates may apply. Message frequency varies with your use of our services.

If you opt out of SMS, we may still contact you by phone or email as needed to deliver services or comply with law.

6. Technician Job Notifications

Employees and independent contractors who perform services for us consent to receive internal job
notifications (e.g., new jobs, schedule updates, customer address details) by SMS as part of the
dispatch process. This consent arises from the business relationship and onboarding documents.
Technicians may opt out by notifying dispatch in writing; opting out may affect the ability to receive assignments.

7. Privacy

Your use of our site and services is also governed by our Privacy Policy, which
explains what information we collect and how we use it. If these Terms conflict with the Privacy Policy, these
Terms control solely as to the conflicts related to service terms.

8. Acceptable Use

• Do not misuse our services or interfere with their normal operation.
• Do not submit unlawful, defamatory, or infringing content.
• Do not attempt to access non-public systems, data, or accounts.

9. Intellectual Property

All trademarks, logos, photos, and content on our website are owned by the Company or our licensors and protected by
intellectual-property laws. You may not copy, modify, or redistribute site content except for your personal use in
evaluating or receiving our services.

10. Third-Party Links & Tools

Our site may link to third-party websites (e.g., payment processors, review platforms). We are not responsible for
their content or practices. Your use of third-party services is governed by their own terms and policies.

11. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES AND SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY
KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT). We do not guarantee that any particular part, brand, or timeline will be
available, or that services will be uninterrupted or error-free.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION,
EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES
OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 3 MONTHS
PRECEDING THE EVENT.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, and contractors
from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable
attorneys’ fees) arising from your misuse of the services, your breach of these Terms, or your violation of any law
or third-party rights.

14. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including severe
weather, accidents, supply chain disruptions, labor issues, government actions, or telecommunications outages.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules.

Arbitration Agreement

Any dispute arising out of or relating to these Terms or the services shall be resolved by binding
arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
You and we waive the right to a jury trial and to participate in a class action. You may bring an individual claim
in small-claims court instead of arbitration if your claim qualifies. This section does not apply where prohibited by law.

Location of arbitration will be New York County, New York, unless we both agree otherwise. The arbitrator may award
any relief available in court, subject to the limitations set forth in these Terms.

16. Changes to These Terms

We may update these Terms from time to time. The “Effective date” at the top will show the latest version. Changes
take effect when posted to our site. Your continued use of the site or services after changes become effective
constitutes acceptance of the revised Terms.

17. Contact Us

Questions about these Terms? Contact us at
info@americansgaragedoors.com or (888) 794-6420.